Shipping & Returns Policy

Unfortunately we do not accept returns for simply changing your mind after purchase, unless we otherwise specify, such as where you cancel your order before we dispatch the goods, and we send you confirmation of the cancellation. Despite the above, nothing in these Terms of Purchase alter any rights you may have under the Australia Consumer Law. Please ensure you retain proof of purchase of purchasing products from our Site and the goods in question if you are looking at returning your goods.

For further details, please email consumerrelations.australia@fonterra.com and ensure you reference your 9 digit order number which was emailed to your nominated email upon successfully processing your order.